Shipping policy

      1. Shipping information

1.1 Delivery of the Products is subject to payment and, unless otherwise provided, delivery costs are borne by the Customer. The amount of delivery costs due in relation to a specific order is expressly and separately indicated (in Euros and inclusive of taxes and duties, if applicable) during the purchase process and in the order summary, before the Customer proceeds with the order. sending the order, and always made available on the Shipping times and costs page.

1.2 The Seller ships the Products ordered with the service provided by affiliated couriers, who track all shipments, in Italy and around the world. At the time of shipment, the Customer will be provided with the shipment tracking number, so that he can follow the progress of the shipment of his order.

1.3 In any case, for shipments destined outside the European Union, the shipping service is Delivery Duties Unpaid (DDU), i.e. customs duties and charges, import taxes and local taxes are always paid by the recipient Customer .

1.4 The shipping and/or ancillary costs linked to the shipping and/or logistics process listed below are to be considered as standard ones. The definitive shipping costs will be displayed during the purchase procedure referred to in the art. 3.9 (reference - Section Terms and conditions of the service - 3. Conclusion of the sales contract and supply conditions) and in case of withdrawal to the articles. 2.1 and 2.2 (reference - Written information on returns and refunds - 2. Effects of Withdrawal).

1.5 Couriers make deliveries from Monday to Friday, during office hours. In the event that the delivery is not successful due to the unavailability of the recipient and/or failure to find the recipient's address due to the Customer's negligence, the order will be returned to the Seller's warehouse and the purchase contract may be considered legally terminated. , pursuant to and for the purposes of art. 1456 c.c. The Seller will therefore proceed to refund any price already paid by the Customer, minus the costs of unsuccessful shipping, storage costs, return costs to the Seller and any other possible costs incurred by the Seller due to the failure to deliver due to the absence of the recipient. The termination of the contract and the refund amount will be communicated to the Customer by e-mail.

1.6 Should order proposals be received which provide for the delivery of Products to areas not served by a regular shipping service, the Seller reserves the right not to accept the order proposal.

1.7 The shipment of the Products takes place exclusively and strictly following receipt of payment by the above mentioned Archimede R&D Srl: it is specified that, in case of payment by bank transfer, the Seller will wait for the actual credit in currency to Archimede's current account R&D Srl and the sending of a bank transfer receipt will not constitute proof of payment.

1.8 When the Customer receives the ordered Products he is required to carefully check the package before signing as proof of delivery of the shipment.

1.9 In the event that the packaging is damaged or if the adhesive tape has been tampered with, and in any case in all cases already governed by article 1.1 (reference Section Written information on returns and refunds - 1. Information on the general right of withdrawal and on returns of damaged or spoiled products) in which the defects are recognizable by the carrier, the Customer is required to sign the receipt "subject to inspection", specifically indicating the reason for the reservation (for example: "punctured package" or "package crushed”) or to refuse delivery. The unreserved receipt of the Products, in fact, does not allow the Seller to accept any request for reimbursement or compensation for damage by the Customer, nor to take legal action against the courier in the event of loss or damage to the Products, unless the loss or damage is due to willful misconduct or gross negligence of the courier itself and with the exception of partial loss or damage not recognizable at the time of delivery. In the latter case, however, the damage must be reported as soon as it is known and no later than eight days after receipt. In any case, the application of the rules regarding the right of withdrawal and legal guarantee of conformity remains unchanged.

1.10 In any case, shipping times may vary based on the availability of the Products and any forecasts are indicative and limited to the Italian territory.